Tax-ready
invoices.

This GST and Invoicing Policy explains how PixerPrint issues tax-compliant invoices, collects GSTIN details, applies Goods and Services Tax (GST), and supports business customers with documentation required under Indian tax law. Last updated: July 2026. PixerPrint is registered under GST and issues invoices in compliance with the Central Goods and Services Tax Act, 2017, Integrated GST Act, 2017, and applicable State GST legislation, along with rules on invoice format, HSN/SAC classification, and record retention.

GST registration and legal entity

PixerPrint operates as a GST-registered supplier of custom printing services and related products. Our GSTIN, legal entity name, and registered address appear on all tax invoices. Invoices are generated for every completed order where payment is received, reflecting taxable value, applicable GST rate, and total consideration. Customers may verify our GST registration on the official GST portal. For B2B due diligence, contact hello@pixerprint.com for registration certificate copies where appropriate.

GSTIN collection at checkout

Business customers may enter a valid 15-character GSTIN during checkout or save GSTIN in account profile for future orders. Providing GSTIN indicates you are registered under GST and wish to receive a B2B tax invoice in your entity's name. You are responsible for accuracy of GSTIN, legal name, and registered address; incorrect details may prevent input tax credit (ITC) at your end. We validate GSTIN format at entry; active status on the government portal is your responsibility to confirm. Orders without GSTIN are billed to individuals or unregistered businesses with tax invoice showing customer name as provided.

Tax invoices

A tax invoice is generated upon order completion and payment confirmation. Invoices include supplier and recipient details, invoice number and date, place of supply, description of goods or services, HSN or SAC codes, quantity, taxable value, CGST, SGST or IGST as applicable, and total amount. B2B invoices include your GSTIN when provided. PDF invoices are downloadable from your account order history. Email copies may be sent to your registered email. Invoice numbers follow sequential series maintained per GST requirements. Duplicate copies are available on request.

HSN and SAC codes

Products and services on PixerPrint are classified under appropriate Harmonised System of Nomenclature (HSN) codes for goods or Services Accounting Codes (SAC) for print services as applicable to each product category. GST rates follow government notifications and may change; rates applied are those in effect on invoice date. Classification is determined by our tax advisers based on product nature — for example, printed marketing materials, labels, packaging, or design services. Customers requiring specific HSN/SAC on purchase orders should verify at quote stage.

Place of supply and tax type

For goods dispatched to addresses within India, place of supply generally follows delivery location rules. Intra-state supplies attract CGST and SGST; inter-state supplies attract IGST. Our invoices reflect correct tax split based on our registered state and your delivery PIN code state. Union Territory deliveries follow applicable UT GST rules. Incorrect place of supply due to wrong address entry is corrected through credit note and revised invoice where possible within statutory time limits.

Credit notes and debit notes

When orders are cancelled, refunded, or price-adjusted after invoice issuance, we issue credit notes referencing the original invoice number as required under GST law. Credit notes reduce taxable value and tax liability in our returns; you must adjust ITC accordingly. Partial refunds for partial cancellations receive proportional credit notes. Debit notes are issued if additional charges apply post-invoice in permitted circumstances. Credit and debit notes are available in your account and sent by email for B2B customers.

Invoice amendments and corrections

Billing errors — wrong GSTIN, misspelled legal name, incorrect address on invoice — should be reported within seven (7) days of order placement or invoice issuance, whichever is earlier. We amend invoices through credit note and reissue where GST rules permit. Amendments may not be possible after statutory filing deadlines for the relevant tax period. Contact hello@pixerprint.com with order number and correct details. Changes to delivery address do not always require invoice amendment if place of supply is unchanged. Changes affecting tax type or value are handled per GST procedures.

B2B accounts and corporate billing

Corporate customers may maintain accounts with saved GSTIN, billing addresses, and authorised purchasers. Purchase order numbers may be captured on invoices when provided at checkout or in account settings. Volume and credit-term customers receive consolidated invoicing per agreed terms. Statement of account copies available on request. GSTIN must remain active and matched to legal name on invoice for valid ITC. We reserve the right to verify B2B status for large or recurring orders.

Export of services and goods

Standard PixerPrint checkout serves Indian domestic customers. Export of goods outside India or export of services, where undertaken under separate B2B agreement, follows zero-rated or exempt supply rules as applicable with LUT/bond procedures where required. Export invoices include additional declarations, shipping bill references, and currency conversion details as mandated. Domestic customers should not use export pathways without valid export documentation. Contact us for export enquiries before ordering.

Reverse charge mechanism

Supplies through PixerPrint are standard taxable forward-charge supplies unless explicitly stated otherwise. Reverse charge mechanism (RCM) applicability is rare for B2C print orders. B2B customers receiving services that fall under notified RCM categories must self-assess per their adviser guidance; we indicate on invoice if any supply is subject to RCM under law.

E-invoicing and e-way bills

Where our turnover and transaction thresholds require e-invoicing under GST notifications, invoices are reported to the Invoice Registration Portal (IRP) and carry Invoice Reference Number (IRN) and QR code. You receive compliant e-invoice PDFs. E-way bills are generated for applicable goods movements exceeding prescribed consignment value thresholds during dispatch. These are internal compliance steps; customers receive copies where required for their records or transit documentation.

Record retention

PixerPrint retains invoice, credit note, debit note, and supporting order records for the period mandated under GST and income tax law, currently minimum six years from the end of the financial year to which they relate, or longer if audit or litigation requires. Customers should retain invoices for ITC claims within time limits prescribed under GST law. We assist with duplicate invoice retrieval from account history; historical requests beyond online retention may require support ticket and identity verification.

Input tax credit guidance

Registered businesses may claim ITC on qualifying purchases per Section 16 of the CGST Act subject to conditions — valid tax invoice, receipt of goods or services, payment to supplier, and return filing compliance. PixerPrint provides valid tax invoices; ITC eligibility is determined by your use of goods and compliance status. We are not tax advisers; consult your chartered accountant for ITC questions. Invoices in personal names without GSTIN do not support B2B ITC.

TDS and other withholdings

Customers required to deduct TDS under income tax provisions on contractual payments must provide certificates and comply with their obligations independently. Standard B2C card and UPI payments do not involve TDS. Large B2B contracts may specify withholding terms in signed agreements.

Non-GST and exempt supplies

All standard print products are taxable unless a specific exemption applies to a product category under notified exemptions. Exempt or non-GST supplies, if any, are clearly indicated at checkout with appropriate documentation. Mixed supplies and composite supplies are taxed per GST law guidance applicable to print bundles.

Works contracts and job work

Custom printing may involve elements of goods supply and print services. PixerPrint structures transactions and invoices per prevailing GST classification guidance for the printing industry. Where job work or works contract principles apply to specific B2B arrangements, tax treatment is documented in quotes and contracts. Customers undertaking construction or works-contract accounting should consult tax advisers on treatment of large-format installations or on-site fitting services if offered.

Audits and verification requests

B2B customers may request invoice reconciliation, duplicate tax invoices, or transaction statements for audit purposes. Submit requests to hello@pixerprint.com with GSTIN, financial year, and order range. We provide documentation within five business days for account-verified requests. Government or tax authority enquiries are responded to per legal process. We do not share one customer's invoice details with another party without authorisation or lawful demand.

Transition and rate changes

GST rates and compliance requirements change through government notifications. Rates on your invoice reflect those applicable on the supply date. If rates decrease between order placement and invoice, benefit passes to you per checkout recalculation rules. If rates increase before invoice, we absorb changes for confirmed paid orders unless law requires otherwise. Major compliance changes — e-invoicing thresholds, HSN digit requirements — are incorporated into our systems; customers are not required to take action for standard purchases.

Composition scheme and unregistered buyers

PixerPrint is not on the composition scheme; we issue full tax invoices with GST breakdown. Purchases from unregistered individuals and businesses without GSTIN receive tax invoices without recipient GSTIN; such buyers cannot claim input tax credit. Registered buyers must provide valid GSTIN before invoice generation to receive ITC-eligible documents; post-invoice GSTIN addition is subject to amendment limits described above.

Discounts, coupons, and net taxable value

Promotional discounts, volume rebates, and coupon codes reduce taxable value before GST calculation unless the promotion is structured as a separate supply. Invoices show gross value, discount, net taxable value, and tax thereon per GST invoice rules. B2B credit notes for partial refunds recalculate tax on the adjusted value. Free shipping promotions do not create separate taxable supply when shipping is bundled into a composite offer disclosed at checkout.

Annual returns and customer reconciliation

Registered businesses reconciling annual GST returns may request annual transaction summaries by GSTIN. Submit requests thirty days before your filing deadline to allow processing. Discrepancies between your records and ours — missing invoices, duplicate numbers, or value mismatches — should be reported promptly with order numbers for investigation. We cooperate with reconciliation exercises that support mutual compliance.

Shipping and freight on invoices

Delivery charges are shown as separate line items on tax invoices where they constitute a distinct supply of transportation service, or as part of composite pricing where disclosed at checkout. GST on shipping follows applicable rate for the logistics component. Free shipping promotions result in freight cost absorbed in product pricing or marketing expense on our side; invoice presentation reflects checkout structure. Export shipments use separate invoicing per customs and GST export rules.

Pro forma and quotation documents

Quotations and pro forma invoices issued before payment are not tax invoices and do not support input tax credit until a tax invoice is issued upon supply and payment. PO matching for corporate customers references quotation numbers; final tax invoice values may differ if order specifications change before proof approval. Request formal quotes for audit trails on large programmes.

SEZ, deemed export, and special economic zones

Supplies to units in Special Economic Zones (SEZ) or deemed export scenarios follow specific GST procedures requiring endorsements and documentation beyond standard B2B checkout. Contact our finance team before placing such orders. Standard website checkout is configured for domestic taxable supplies to Indian addresses unless a separate agreement applies. Incorrect SEZ treatment may invalidate your ITC claim; verify eligibility with your tax adviser.

Record keeping for customers

You are responsible for maintaining copies of tax invoices, credit notes, and payment records for GST return filing and audit. Download PDFs promptly from your account; email delivery is a convenience, not a substitute for your records. For orders spanning financial year boundaries, ensure invoices are booked in the correct period per your accounting policy. We cannot reissue invoices with backdated dates to suit customer accounting preferences where this would misstate the time of supply.

Multiple GSTINs and branch billing

Corporate groups with multiple GSTINs should select the correct billing entity at checkout for each order. Invoices are issued to the GSTIN provided; we cannot reallocate supplies between registrations after issuance except through credit note and reissue within statutory limits. Branch-wise delivery with centralised billing may be arranged for enterprise accounts through written agreement.

Disclaimer and professional advice

This GST and Invoicing Policy summarises how PixerPrint handles tax documentation for custom print orders. It is provided for customer information and does not constitute legal, tax, or accounting advice. GST law is complex and changes frequently; your entitlement to input tax credit, place-of-supply treatment, and return filing obligations depend on your specific circumstances. Registered businesses should consult a qualified chartered accountant or tax adviser for compliance decisions. PixerPrint endeavours to issue accurate invoices but is not responsible for ITC denials arising from incorrect GSTIN details you supply, inactive registration status, or misuse of invoices contrary to GST law.

Contact for invoicing support

GST and invoice queries: hello@pixerprint.com with subject "GST / Invoice" and your order number. Include GSTIN corrections, missing invoices, credit note requests, and B2B setup enquiries. We respond within two business days. For urgent month-end ITC needs, submit requests before the 10th of the following month to allow processing within common filing cycles.